How to Obtain Service
How to Obtain Service
Preparing A Property to Receive Electricity from VINLEC
Before applying for electricity service from VINLEC, ensure to have a certified electrician wire the property. The colour and size of the main cables must comply with the Electrical Inspectorate wiring regulation standard.
As part of preparing to receive electricity, the Meter-Column Structure must be built to VINLEC’s specifications and the main cables for each apartment must be labeled to indicate the corresponding apartment. When there are multiple meters on a property, they must be located at the same location (whether prepared to be mounted on a building or on a meter column) and facing the front entrance of the property.
The property must be inspected by the Electrical Inspectorate.
Who can Apply for Electricity?
The owner of a building/premises or a property occupant (whether tenant or authorized person) can apply for electricity service. They must apply for service in their legal name and be eighteen years and over.
Where to apply?
Individuals can apply for service at the VINLEC Headquarters in Kingstown or at any Service Desks at our Grenadines Power Stations.
When to apply for electricity?
We suggest applying for service, at least twenty-one (21) working days before the date the service is needed at the building or premises.
Requisite Documents needed to Apply for Service
Domestic Customer
- An approved Electrical Inspection Certificate from the Government Electrical Inspectorate. The government electrical inspectorate is located at the Ministry of Transport & Works (Public Works)
- One (1) piece of picture ID (drivers’ license, national ID, passport)
- A copy of the deed to show proof of ownership of property. If a tenant is applying for service, they must provide a notarized permission letter from the owner of property, along with a form of ID from the property owner.
- It is mandatory to provide your Name, Address and Contact information. At least one telephone number or email address must be provided.
- A Minimum of $150 Security deposit must be paid. This deposit will be refunded when an account balance is cleared and closed. All active accounts require a security deposit that can be used to cover the cost of the bill. Therefore, you will be required to replenish the deposit if at any time it had to cover the cost of an account that was not paid.
- If you are adding a second meter to an existing property, please provide the current meter number.
- If you desire to add a third meter to the property, then you must provide the electrical load. This document would be prepared by your electrician and include their name and contact number.
- Provide nearest pole number if available.
Commercial/ Industrial Customer
- Electrical load for ALL commercial and industrial accounts (in writing from electrician with their contact details)
- An approved Electrical Inspection Certificate from the Government Electrical Inspectorate. The government electrical inspectorate is located at the Ministry of Transport & Works (Public Works)
- One (1) piece of picture ID (drivers’ license, national ID, passport)
- A copy of the deed to show proof of ownership of property. If a tenant is applying for service, they must provide a notarized permission letter from the owner of property, along with a form of ID from the property owner.
- It is mandatory to provide your Name, Address and Contact information. At least one telephone number and email address must be provided
- Certificate of incorporation if account is in the name of business
- Minimum of $300 security deposit must be paid. This deposit will be refunded when an account balance is cleared and closed. All active accounts require a security deposit.
- Please note that installation of meters can take up to nine (9) business days, depending on the demand at the time for electricity service. New meter installations can take longer than nine business days If the company experiences extensive damage from natural disasters.
Failure to provide all requisite documents would delay the installation process.
You may be asked to present a survey plan of the property, if necessary.

